How do I return an item?

Return and Exchange Policy:

REGULAR PRICE ITEMS CAN BE REFUNDED, EXCHANGE, OR RETURN TO ONLINE STORE CREDIT IN 14 DAYS AFTER YOU RECEIVE YOUR ONLINE PURCHASE. SALE ITEMS ARE EXCHANGE ONLY OR RETURN TO ONLINE STORE CREDIT IN 14 DAYS AFTER YOUR RECEIVE YOUR ONLINE PURCHASE. GIFT CERTIFICATE OR/ AND ONLINE STORE CREDIT RELATED TRANSACTIONS ARE EXCHANGE ONLY OR RETURN TO ONLINE STORE CREDIT.

For Refund or Return to Online Store Credit:
  • You will have 14 days to return after you receive your online purchase.

  • Return items must be unwashed, unworn and hangtags must be attached to the garment and invoice must be included in your mailing package.

  • All return items are subject to inspection and approval.

  • Original shipping charges will not be refunded. Customers are responsible for return shipping cost; we do not accept COD shipments. We suggest you choose a traceable shipping method.

  • Once the returned package has been received then your refund or exchange will be processed within 7 business days

Mailing address:

160 - 8120 No.2 Road, Richmond, BC
V7C 5J8 Canada
 Tel: 604-277-1797

For Exchange:
  • You will have 14 days to exchange after you receive your online purchase.

  • Return items must be unwashed, unworn and hangtags must be attached to the garment and invoice must be included in your mailing package.

  • All return items are subject to inspection and approval.

  • Original shipping charges will not be refunded. Customers are responsible for return/exchange shipping cost; we do not accept COD shipments. We suggest you choose a traceable shipping method. In the return package, you must include a prepaid shipping label for us to ship the exchanged item(s) to you. Without the prepaid shipping label, we will not be able to ship the exchange items back to you. In the event that we sent the incorrect item(s), we will cover the shipping cost related to shipping the correct items.

  • Once the returned package has been received then your exchange will be processed within 7 business days.